Outage in Liquid Web

Premium Business Email Control Panel Access

Resolved Minor
October 02, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

Incident Report

We are aware of an issue with our email vendor’s Control Panel. Our email vendor has acknowledged the problem and is working toward a resolution. Please note that this may cause some delays in providing support for Premium business email. However, this issue does not impact email delivery or any email services. If you have any questions, don't hesitate to contact a member of our support team via live chat or Case.
Components affected
Liquid Web Business Email
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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/03/2025 08:21PM

This incident has been resolved.

MONITORING 12 days ago - at 10/03/2025 01:27PM

A fix has been implemented by our email vendor, and control panels are now accessible, and we are actively monitoring to ensure everything continues to function normally.

Thank you for your patience.

INVESTIGATING 13 days ago - at 10/02/2025 12:44PM

We are aware of an issue with our email vendor’s Control Panel. Our email vendor has acknowledged the problem and is working toward a resolution.

Please note that this may cause some delays in providing support for Premium business email. However, this issue does not impact email delivery or any email services.

If you have any questions, don't hesitate to contact a member of our support team via live chat or Case.

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