Outage in Liquid Web

Multiple servers reporting down in our Phoenix Data center

Resolved Major

September 25, 2025 - Started 7 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue that is impacting multiple servers across our Phoenix data center. We will provide updates as we learn more. If you have any questions or concerns, please contact a member of our support team via live-chat or case (support@liquidweb.com).

Components affected

Liquid Web DC4 - PHX

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/29/2025 01:42AM

This incident has been resolved.

MONITORING 7 months ago - at 09/25/2025 11:18PM

Part of the Phoenix data center had a momentary power event and switched to generator power. We have brought our servers back online and the data center is now back on facility power. We are verifying the situation and addressing any loose ends.

IDENTIFIED 7 months ago - at 09/25/2025 10:33PM

A power disruption to our hosting provider led to several servers going down. The power outage has been resolved and the majority of our servers that were impacted are back online. We are working to get all remaining hosts back online.

INVESTIGATING 7 months ago - at 09/25/2025 10:12PM

We are currently investigating an issue that is impacting multiple servers across our Phoenix data center. We will provide updates as we learn more.

If you have any questions or concerns, please contact a member of our support team via live-chat or case (support@liquidweb.com).

Latest Liquid Web outages

MySQL Service Disruption via MySQL-community repo - about 20 hours ago

DC4 Networking Switch Issues - about 23 hours ago

Spice Console disruption on Linux virtual machines - 2 days ago

Apache Service Disruption Caused by immunify360-ea-php-hardened Repository Incompatibility - 9 days ago

Internal Network Outage Impacting Support Services. - 13 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook