Outage in Liquid Web

DC4 Networking Switch Issues

Major

April 22, 2026 - Started about 17 hours ago
Official incident page

Incident Report

We are investigating network degradation affecting a subset of servers in our DC4 Data Center. You may experience intermittent latency or connectivity drops. Our Network team is currently analyzing traffic patterns and upstream connections to isolate the issue. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding as we work to restore this service. Thank you.

Components affected

Liquid Web DC4 - PHX Liquid Web PHX Network

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Latest Updates ( sorted recent to last )

MONITORING about 16 hours ago - at 04/22/2026 08:30AM

Our engineers have fixed the problematic switch, and it is now resolved. Affected services are coming back online, and we are currently monitoring to ensure stability.

We appreciate your patience as our team worked to resolve this issue.

If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.

INVESTIGATING about 17 hours ago - at 04/22/2026 07:35AM

We are investigating network degradation affecting a subset of servers in our DC4 Data Center. You may experience intermittent latency or connectivity drops. Our Network team is currently analyzing traffic patterns and upstream connections to isolate the issue.

Need help? Chat with us or create a ticket via my.liquidweb.com.

We appreciate your patience and understanding as we work to restore this service. Thank you.

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