Outage in Liquid Web
Issue Accessing Portal via login.liquidweb.com
Resolved MajorIncident Report
Summary AI Generated
Liquid Web experienced a major outage that prevented customers from accessing their management portal through login.liquidweb.com for 21.5 hours. The incident affected the primary login portal, blocking customer access to their accounts and services. The company implemented a fix to restore portal access and monitored the service for stability before fully resolving the incident.
We are investigating an issue preventing customers from accessing the portal through login.liquidweb.com. Updates are forthcoming as more information becomes available.
Need help? Chat with us or contact Support for assistance.
We appreciate your patience and understanding as we work to restore portal access. Thank you.
Components affected
Liquid Web Management PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/25/2026 02:12PM
This incident has been resolved.
MONITORING
3 days ago - at 05/24/2026 06:38PM
Access to the portal through login.liquidweb.com has been restored, and the site is now loading successfully.
Our teams have implemented a fix and are continuing to monitor the service to ensure stability.
We will provide additional updates if any further issues are identified.
Thank you for your patience while we worked to restore access.
INVESTIGATING
3 days ago - at 05/24/2026 05:56PM
We are continuing to investigate the issue impacting access to the portal through login.liquidweb.com.
While the site may be loading for some users, our teams are still reviewing the issue and working to confirm full service stability.
Updates will be provided as more information becomes available.
Thank you for your patience while we continue working toward a resolution.
INVESTIGATING
3 days ago - at 05/24/2026 04:47PM
We are investigating an issue preventing customers from accessing the portal through login.liquidweb.com. Updates are forthcoming as more information becomes available.
Need help? Chat with us or contact Support for assistance.
We appreciate your patience and understanding as we work to restore portal access. Thank you.
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