Outage in Liquid Web

Premium Business Email - Webmail Access Issues

Resolved Minor

December 29, 2025 - Started 24 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing issues with accessing the Premium Business Email webmail interface. We are actively working with our email provider to resolve this as quickly as possible. Please note that email delivery is not currently affected. We will continue to post updates here as more information becomes available. If you have any questions, please contact our support team via LiveChat or by submitting a case.

Components affected

Liquid Web Business Email

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 12/30/2025 02:02AM

This issue has been resolved. Webmail is now accessible, and we are no longer experiencing any further problems.

Again, thank you for your patience! If you have any questions, please get in touch with a member of our support team via live chat or case.

MONITORING 24 days ago - at 12/29/2025 07:38PM

Our email vendor has implemented a fix for the Premium Business Email webmail access issue, and service access is being restored. We are currently monitoring the situation to ensure stability.

Email delivery continues to function normally. We will provide further updates if needed.

If you have any questions, please contact our support team via LiveChat or by submitting a case.

INVESTIGATING 24 days ago - at 12/29/2025 05:35PM

We are currently experiencing issues with accessing the Premium Business Email webmail interface. We are actively working with our email provider to resolve this as quickly as possible.

Please note that email delivery is not currently affected. We will continue to post updates here as more information becomes available.

If you have any questions, please contact our support team via LiveChat or by submitting a case.

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