Outage in Litify

Litify Inbox is Currently Down

Resolved Major
February 27, 2024 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

Litify Inbox is currently down. Users have reported an inability to get into the add-in (Error: Application failed to initialize) or the inability to sync emails (Error: Sorry an error occurred, please restart the sidebar). Initial investigations are pointing to a change on the Microsoft side being the cause, but we are continuing to investigate.
Components affected
Litify Inbox

Need to monitor Litify outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/28/2024 03:29PM

We've received confirmation that the fix was successful and Litify Inbox is fully operational. Please reach out to Litify Support if other issues are experienced.

MONITORING almost 2 years ago - at 02/28/2024 02:17PM

A fix was implemented last night, we are currently awaiting confirmation that the fix was successful. More information will be provided soon.

IDENTIFIED almost 2 years ago - at 02/27/2024 11:47PM

As this issue is with Microsoft, we will not have another update today. We hope to have more information tomorrow morning, thank you for your patience.

IDENTIFIED almost 2 years ago - at 02/27/2024 09:21PM

We believe the cause of this issue has been identified and traced back to a change from Microsoft. It also appears that it is affecting other Microsoft products in addition to Outlook at varying degrees. The Litify Inbox team is looking for a workaround and is in contact with Microsoft. We will provide further updates as we have them.

INVESTIGATING almost 2 years ago - at 02/27/2024 02:42PM

Litify Inbox is currently down. Users have reported an inability to get into the add-in (Error: Application failed to initialize) or the inability to sync emails (Error: Sorry an error occurred, please restart the sidebar). Initial investigations are pointing to a change on the Microsoft side being the cause, but we are continuing to investigate.

Latest Litify outages

Microsoft Outage - about 1 month ago
Docrio Email Outage - about 2 months ago
Docrio Outage - about 1 year ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook