Outage in Litmus

Incoming email tests are not being processed

Resolved Major
November 01, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating errors in processing incoming email tests. If you are able to test using raw HTML, we recommend using that method in the meantime.
Components affected
Litmus Application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/01/2024 02:47PM

This has been resolved. If you sent in a test during the impacted period, it should come through once we have caught up. You can send the test again if you prefer.

MONITORING about 1 year ago - at 11/01/2024 02:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/01/2024 01:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 11/01/2024 01:27PM

We are currently investigating errors in processing incoming email tests. If you are able to test using raw HTML, we recommend using that method in the meantime.

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