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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Impact: Moderate - Customer support functionality is unavailable via phone line
The Login.gov Contact Center phone line is currently unavailable and we are currently investigating. Login.gov users are able to submit help desk tickets using the online form at https://login.gov/contact
Login.gov will continue to function normally during this window.
Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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