Outage in Login.gov
Partial outage for Identity Verification (In-Person Proofing)
Resolved MinorIncident Report
Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/30/2025 05:46AM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 10/30/2025 03:07AM
Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Latest Login.gov outages
Errors and degraded performance - about 1 month ago
Degraded SMS delivery - 3 months ago
Login.gov Customer Support Phone Number Unavailable - 3 months ago
Partial outage for Identity Verification - 4 months ago
Degraded SMS delivery - 4 months ago
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