Outage in Login.gov
Partial outage for Identity Verification using passports
Resolved MinorIncident Report
Users will be unable to proof identity at this time using passports due to issues with one of our proofing vendors.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/20/2026 12:57PM
This incident has been resolved.
MONITORING
6 days ago - at 03/20/2026 12:42PM
The proofing vendor service is now available. We have re-enabled identity proofing with passports and we are monitoring the situation.
INVESTIGATING
7 days ago - at 03/19/2026 10:53PM
Users will be unable to proof identity at this time using passports due to issues with one of our proofing vendors.
All other services are functioning normally at this time. We will provide an update as soon as more information is available.
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