Outage in Login.gov
Partial SMS delivery failures through Verizon
Resolved MinorIncident Report
We are currently investigating an elevated error rate for text messages through Verizon.
Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered.
Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected.
We are monitoring this and will post updates as available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 01/15/2026 01:29PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 01/14/2026 07:44PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 01/14/2026 07:44PM
We are currently investigating an elevated error rate for text messages through Verizon.
Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered.
Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected.
We are monitoring this and will post updates as available.
Latest Login.gov outages
Errors and degraded performance - 4 months ago
Degraded SMS delivery - 5 months ago
Login.gov Customer Support Phone Number Unavailable - 6 months ago
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