Outage in Login.gov
A subset of PIV/CAC users are experiencing errors when authenticating
Resolved MajorIncident Report
We are seeing authentication errors for a subset of our PIV/CAC users. We are currently investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 02/08/2026 09:47PM
We have identified the problem. It resulted from expired certs used by our PIV/CAC hosts. We have updated the certs and bundles on the hosts; users that previously had issues can now sign in successfully.
We will continue to monitor and update accordingly if any new findings are reported.
INVESTIGATING
26 days ago - at 02/08/2026 08:25PM
We are seeing authentication errors for a subset of our PIV/CAC users. We are currently investigating the issue.
Latest Login.gov outages
Partial SMS delivery failures through Verizon - about 2 months ago
Errors and degraded performance - 4 months ago
Degraded SMS delivery - 5 months ago
Login.gov Customer Support Phone Number Unavailable - 6 months ago
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