Outage in Login.gov

Errors and degraded performance

Resolved Major
November 17, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Some users may experience errors and/or slow performance when using Login.gov. We are investigating the cause at this time and will provide more information when it is available. Agency partners should email partners@login.gov if immediate support is needed.
Components affected
Login.gov Login (secure.login.gov)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/17/2025 07:52PM

Between 2:04 PM and 2:25 PM Eastern Time, we experienced increased error rates from our cloud service provider. The issue has been resolved and the service is operating normally.

INVESTIGATING about 1 month ago - at 11/17/2025 07:30PM

Some users may experience errors and/or slow performance when using Login.gov.

We are investigating the cause at this time and will provide more information when it is available.

Agency partners should email partners@login.gov if immediate support is needed.

Latest Login.gov outages

Partial outage for Identity Verification (In-Person Proofing) - about 2 months ago
Degraded SMS delivery - 3 months ago
Login.gov Customer Support Phone Number Unavailable - 3 months ago
Partial outage for Identity Verification - 4 months ago
Degraded SMS delivery - 4 months ago

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