Outage in LogMeIn GoTo APIs
GoTo Meeting and GoTo Admin - 504 timeout - multiple products impacted
Resolved MajorIncident Report
We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/20/2026 03:23PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
IDENTIFIED
10 days ago - at 04/20/2026 02:34PM
Our engineers have identified the issue and are actively working to correct the underlying cause.
This issue appears to have impacted functionality with GoTo Admin, GoTo Connect, Contact Center, Analytics, Resolve, and other related services.
We will provide another update shortly.
INVESTIGATING
10 days ago - at 04/20/2026 02:14PM
We are actively investigating reports that some GoTo Meeting and GoTo Admin customers may be experiencing timeouts when performing operations in GoTo Admin and GoTo Meeting components.
Our engineers are working to identify the issue and will provide another update shortly.
Latest LogMeIn GoTo APIs outages
GoTo Connect Call Quality issue - 24 days ago
GoTo Connect - Call audio quality - about 1 month ago
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions - about 1 month ago
GoTo Contact Center – Call queue distribution issues - 2 months ago
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