Outage in LogMeIn

GoTo Pro/Central - Newly registered users unable to log in from client applications.

Resolved Minor

March 24, 2022 - Started about 4 years ago - Lasted 5 days
Official incident page

Incident Report

We are actively investigating reports that some newly registered users may be experiencing issues when trying to log in from client applications. Our engineers are working to resolve the issue and will provide another update shortly.

Components affected

LogMeIn Pro/Central

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Latest Updates ( sorted recent to last )

MONITORING about 4 years ago - at 03/24/2022 06:06PM

We are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED about 4 years ago - at 03/24/2022 05:27PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING about 4 years ago - at 03/24/2022 05:26PM

We are actively investigating reports that some newly registered users may be experiencing issues when trying to log in from client applications.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn outages

GoTo Connect - Call audio quality - 8 days ago

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions - 15 days ago

GoTo Contact Center – Call queue distribution issues - about 1 month ago

Other - database replication lag to remote regions - 2 months ago

Pro and Central - Outlook and Microsoft 365 - 2 months ago

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