Outage in Loom
Some recordings are not able to be played
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Recordings done between ~12:20 - 12:40pm EST may not be playable or have a transcript.
There was an issue with our pipeline that occurred, which has since been mitigated.
New recordings will work as expected, although there could be delays in the video processing or the transcript becoming available.
Please allow for additional processing time while our systems get caught up.
We have mitigated the issue and we are monitoring the result
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