Outage in Loop Returns

Label

Resolved Minor
June 21, 2024 - Started 10 months ago - Lasted 22 minutes

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Outage Details

Our 3rd party service responsible for the majority of our labels is experiencing an outage. We're monitoring the outage and will follow with updates.
Components affected
Loop Returns Returns Portal Loop Returns Admin Portal
Latest Updates ( sorted recent to last )
10 months ago - at 06/21/2024 08:26PM

Our 3rd party service responsible for the majority of our labels is experiencing an outage. We're monitoring the outage and will follow with updates.

10 months ago - at 06/21/2024 08:30PM

We're seeing error rates dropping. We continue to monitor our logs.

Latest Loop Returns outages

Login page down for some merchants due to Auth0 incident - 11 days ago
Returns unable to be created - 14 days ago
Errors During Order Lookups - 23 days ago
Intermittent issues when logging in to Loop admin - about 1 month ago
Canada Post Label Generation Issues - 2 months ago

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