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Outage in Loop Returns

Partial Service Disruption

Resolved Minor
July 24, 2026 - Started 2 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Loop Returns experienced intermittent failures affecting order lookup and return creation across both the Returns Portal and Admin Portal. The disruption lasted approximately 2 hours and was traced to upstream dependencies. Services were restored to normal levels shortly after the issue was identified.

Loop is experiencing intermittent failures during order lookup and return creation

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Latest Updates ( sorted recent to last )
2 days ago - at 07/24/2026 11:14AM

Loop is experiencing intermittent failures during order lookup and return creation

2 days ago - at 07/24/2026 11:18AM

The issue appears to have been related to upstream dependencies. Order look up and return creation services have returned to normal levels.

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