Outage in Loop Returns
Shopper Portal Network Issue - Impacting Subset of Merchants
Resolved Minor
September 09, 2026 - Started 5 days ago
- Lasted 32 minutes
Incident Report
Summary AI Generated
A network error temporarily prevented a subset of shoppers from interacting with Loop Returns' Shopper Portal. The issue was identified and a fix was deployed, resolving the incident within 32 minutes.
A small subset of customers may be experiencing an "Network Error" when attempting to interact with our Shopper Portal. We have identified this issue and are deploying a fix.
Components affected
Loop Returns Returns PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
5 days ago - at 09/09/2026 08:40PM
A small subset of customers may be experiencing an "Network Error" when attempting to interact with our Shopper Portal. We have identified this issue and are deploying a fix.
Latest Loop Returns outages
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