Outage in LoopUp

TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues

Resolved Minor
March 03, 2025 - Started 8 months ago - Lasted about 15 hours
Official incident page

Incident Report

Microsoft has published TM1022107, advising that users may experience call failures when attempting to reach Microsoft Teams auto attendants and call queues. To stay updated, please log in to https://admin.microsoft.com/ and check for updates under Service health. Alternatively, admins can log in to https://admin.loopup.com/ and set up a conditional forward to an external number by navigating to Phone Numbers > Number Management > Forward to. If you would like assistance, please contact us on servicedesk@loopup.com.
Components affected
LoopUp Oceania LoopUp Asia-Pacific LoopUp South Africa LoopUp Latin America LoopUp North America LoopUp Europe, the Middle East and Africa

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/04/2025 08:24AM

This incident has been resolved.

MONITORING 8 months ago - at 03/03/2025 05:46PM

Microsoft has published TM1022107, advising that users may experience call failures when attempting to reach Microsoft Teams auto attendants and call queues. To stay updated, please log in to https://admin.microsoft.com/ and check for updates under Service health.

Alternatively, admins can log in to https://admin.loopup.com/ and set up a conditional forward to an external number by navigating to Phone Numbers > Number Management > Forward to. If you would like assistance, please contact us on servicedesk@loopup.com.

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