Outage in LoopUp

Cloud Telephony - Thailand Call Disruption

Resolved Minor
June 12, 2025 - Started 22 days ago - Lasted about 11 hours
Official incident page

Need to monitor LoopUp outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including LoopUp, and never miss an outage again.
Start Free Trial

Outage Details

We’ve received reports of call failures affecting some users in Thailand. SBC traces show that the calls are not reaching our network. We’ve engaged our partner carrier to investigate and clarify the root cause. The extent of the issue is not yet known, and further testing is currently underway. We’ll continue to provide updates as more information becomes available. Thank you for your continued patience.
Components affected
LoopUp Asia-Pacific
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 06/12/2025 08:11PM

The issue was identified and resolved earlier today by our partner carrier. Initial tests are showing positive results, and services appear to be operating normally.

We are continuing to monitor. If you experience any further issues, please contact us at servicedesk@loopup.com.

IDENTIFIED 22 days ago - at 06/12/2025 09:36AM

We’ve received reports of call failures affecting some users in Thailand. SBC traces show that the calls are not reaching our network. We’ve engaged our partner carrier to investigate and clarify the root cause. The extent of the issue is not yet known, and further testing is currently underway. We’ll continue to provide updates as more information becomes available. Thank you for your continued patience.

Latest LoopUp outages

Direct Routing - Call Disruption in China - 3 months ago
Calls to French Mobile Numbers - 3 months ago
Outbound Calls from Luware Nimbus Services - 3 months ago
Verizon European VoIP network outage - 4 months ago
TM1022107 - Users may experience failures when placing calls to Microsoft Teams provisioned auto attendants and call queues - 4 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook