Outage in LoopUp

Cloud Telephony - South Korea - Service disruption impacting inbound calls

Resolved Minor

March 23, 2026 - Started 3 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service. Further updates will be shared as more information becomes available. If you are experiencing issues, please contact servicedesk@loopup.com.

Components affected

LoopUp Asia-Pacific

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/24/2026 09:53AM

The issue affecting inbound calls in South Korea has now been fully resolved. Testing and monitoring confirm that services are operating normally, with calls connecting as expected.

We will continue to monitor to ensure ongoing stability. If you experience any further issues, please contact servicedesk@loopup.com.

INVESTIGATING 3 days ago - at 03/23/2026 11:31AM

We are currently experiencing issues in South Korea, where some inbound calls may fail to connect. We are working with the relevant upstream carrier as a matter of urgency to restore normal service.

Further updates will be shared as more information becomes available. If you are experiencing issues, please contact servicedesk@loopup.com.

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