Outage in LoopUp

Taiwan - Outbound Calls

Resolved Minor

September 19, 2026 - Started 7 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing a disruption affecting outbound calls in Taiwan. We are working with our downstream carrier to restore service as quickly as possible. We apologise for the inconvenience and appreciate your patience while we work to resolve the issue. We will provide a further update as soon as more information is available.

Components affected

LoopUp Asia-Pacific

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 09/21/2026 09:18AM

The carrier has now resolved the issue, and outbound calling in Taiwan has been restored.

We are working with our partner carrier to understand what caused the disruption.

Further details will be provided via your support case.

We apologise for the inconvenience and thank you for your patience.

IDENTIFIED 5 days ago - at 09/21/2026 07:47AM

Our carrier has identified the issue, and we are working with them to restore service as soon as possible.

We apologise for the disruption and appreciate your patience while we work to resolve the issue.

INVESTIGATING 7 days ago - at 09/19/2026 08:30AM

We are currently experiencing a disruption affecting outbound calls in Taiwan.

We are working with our downstream carrier to restore service as quickly as possible. We apologise for the inconvenience and appreciate your patience while we work to resolve the issue.

We will provide a further update as soon as more information is available.

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