Outage in LucidLink
New LucidLink service issue
Resolved MinorIncident Report
Our New LucidLink webservice experienced an issue earlier today that resulted in users getting disconnected from their filespaces and not being able to log back in.
We found the root cause and applied a fix. We are currently monitoring the status of the service, but users should be able to log back in and continue working.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/26/2025 08:16AM
The issue was identified and fixed, and normal service was restored at 10:36 UTC. We continued to monitor the status following successful reports of logins, which now confirm the issue is resolved.
MONITORING
5 months ago - at 09/26/2025 07:44AM
Our New LucidLink webservice experienced an issue earlier today that resulted in users getting disconnected from their filespaces and not being able to log back in.
We found the root cause and applied a fix. We are currently monitoring the status of the service, but users should be able to log back in and continue working.
Latest LucidLink outages
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Filespace Creation Issues - 1 day ago
LucidLink Service Disruption - 3 months ago
AWS outage impacting LucidLink - 4 months ago
Release 3.3.7372 - macOS connectivity issues - 4 months ago
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