Outage in LucidLink

IBM connectivity issues

Resolved Major

June 04, 2025 - Started 11 months ago - Lasted about 19 hours
Official incident page

Incident Report

Customers with IBM filespaces are experiencing degraded performance since 10:30 AM UTC on the 4th of June, 2025. We are in contact with IBM and will update the status page upon progress.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/05/2025 06:09AM

The issue affecting our customers using IBM storage has been resolved. If you experience any issues with your IBM storage, please reach out to our Support Team.

MONITORING 11 months ago - at 06/04/2025 03:05PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 06/04/2025 02:20PM

IBM has restored the affected services, and the issue should be resolved. If you still experience issues with your filespace, please reach out to our Support Team!

IDENTIFIED 11 months ago - at 06/04/2025 01:23PM

IBM has identified the cause of the issue, and their team is working to recover the service.

INVESTIGATING 11 months ago - at 06/04/2025 11:26AM

IBM is continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/04/2025 11:06AM

IBM has confirmed an outage on their end. For more information, you can visit the IBM status page (https://cloud.ibm.com/status/) and look for the following incident: INC9185853

INVESTIGATING 11 months ago - at 06/04/2025 10:49AM

Customers with IBM filespaces are experiencing degraded performance since 10:30 AM UTC on the 4th of June, 2025.
We are in contact with IBM and will update the status page upon progress.

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