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We are observing a recurrence of this issue and are reopening it for further investigation.
This means customers may encounter failures when trying to top up their Lunar account using different payment methods.
We're actively investigating the issue and will keep you updated as soon as we make progress.
We’ve identified the issue affecting our top-up service and successfully implemented a fix. Top-up transactions are now processing normally across all payment methods.
We apologize for the downtime.
We are currently experiencing an issue with our top-up service.
This means customers may encounter failures when trying to top up their Lunar account using different payment methods.
We're actively investigating the issue and will keep you updated as soon as we make progress.
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