Outage in Luno
Delayed Withdrawals In Kenya
Minor
April 09, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected.
Our team is actively working with the provider to resolve this as quickly as possible.
We appreciate your patience and will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 04/09/2026 09:53AM
We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected.
Our team is actively working with the provider to resolve this as quickly as possible.
We appreciate your patience and will provide updates as more information becomes available.
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