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Outage in Luno

Unable to send Cryptocurrency

Resolved Minor
May 18, 2026 - Started 1 day ago - Lasted 29 minutes
Official incident page

Incident Report

We are investigating an issue causing an issue when customers attempt to initiate cryptocurrency sends. Customers will get a message letting them know we could not complete the send. We are working on this as a priority. Updates to follow
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/18/2026 11:40AM

Update:

We are no longer seeing any errors with regards to sends.

Sends should be working as normal.

We appreciate your patience and understanding in this matter.

INVESTIGATING 1 day ago - at 05/18/2026 11:15AM

We are investigating an issue causing an issue when customers attempt to initiate cryptocurrency sends.

Customers will get a message letting them know we could not complete the send.

We are working on this as a priority.

Updates to follow

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