Outage in LuxSci

Currently a data center cooling failure in one of our data centers is affecting a few customers.

Resolved Major
June 03, 2023 - Started over 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

This incident had been identified and technicians are currently working to mitigate the problem. We will let you know when this problem is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/03/2023 12:37PM

Oracle has reported this data center incident has been fully resolved earlier this morning. To our knowledge, only three customer servers were actually impacted.

MONITORING over 2 years ago - at 06/03/2023 11:39AM

Our datacenter reports that services have been restored. We will continue to monitor to ensure continued stability of our services.

IDENTIFIED over 2 years ago - at 06/03/2023 07:33AM

With the successful installation of additional cooling systems, we are continuing to monitor the issue for servers that have been affected by this problem.

INVESTIGATING over 2 years ago - at 06/03/2023 12:39AM

This incident had been identified and technicians are currently working to mitigate the problem. We will let you know when this problem is resolved.

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