Outage in Magnus Box

Phoenix - US East connection issues

Resolved Minor

December 05, 2022 - Started about 3 years ago - Lasted about 5 hours

Incident Report

The datacenter has located the issue with our connection to the US-East Phoenix storage cluster and has already repaired it. We will continue monitoring the connection to ensure everything is back up and running.

Components affected

Magnus Box US-East - Phoenix Storage Cluster

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Latest Updates ( sorted recent to last )

MONITORING about 3 years ago - at 12/06/2022 01:13AM

INVESTIGATING about 3 years ago - at 12/05/2022 10:03PM

Hello Magnus Box Partners,

We are currently experiencing connection issues with our US-East Phoenix storage cluster. We have contacted the datacenter and are working with them to identify the issue.

During this time, any backups pointing to US-East Phoenix may fail.

We apologize for the inconvenience. Please email support@magnusbox.com with any questions.

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