Outage in Magnus Health
Magnus Next Gen is Inaccessible
Resolved MinorIncident Report
Summary AI Generated
On October 21, 2026, Magnus Health's Next Gen application was taken offline for approximately 4.3 hours to apply emergency patches addressing a PHP vulnerability (PHP2SHELL) affecting global software applications. During the outage, users were automatically redirected to the Classic version of Magnus, which remained fully functional throughout the incident. Next Gen was successfully restored at 3:45 PM ET following completion of the necessary maintenance.
As of 10/21, the Next Gen version of Magnus is inaccessible for unplanned maintenance. Our development team is actively working to restore Next Gen as soon as possible. Users trying to access Next Gen will be directed back to Classic. All features in Classic should function as expected. We will provide an update here once Next Gen is restored. Thank you for your patience.
Components affected
Magnus Health Secure ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/21/2026 07:45PM
We have completed the necessary maintenance and the NextGen is once again available.
IDENTIFIED
12 days ago - at 10/21/2026 04:23PM
We are releasing emergency patches in response to the PHP vulnerability (PHP2SHELL) affecting global software applications. The NextGen application will continue to be offline until the patches are complete. Customer will continue to have access to Classic during this time.
INVESTIGATING
12 days ago - at 10/21/2026 03:29PM
As of 10/21, the Next Gen version of Magnus is inaccessible for unplanned maintenance. Our development team is actively working to restore Next Gen as soon as possible. Users trying to access Next Gen will be directed back to Classic. All features in Classic should function as expected. We will provide an update here once Next Gen is restored. Thank you for your patience.
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