Outage in MailChannels

Increased SMTP Connection Latency

Resolved Minor
September 09, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.
Components affected
MailChannels SMTP Service
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/09/2025 06:17PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/09/2025 05:30PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 09/09/2025 05:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/09/2025 05:04PM

We are currently investigating higher than normal connection latency that might have an impact on email delivery services.

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