Outage in MailerSend

We're experiencing a technical issue resulting in a 401 error increase

Resolved Minor
October 25, 2023 - Started about 2 years ago - Lasted 4 minutes
Official incident page

Incident Report

We are experiencing a technical issue that might result in 401 errors while using the API. All of our engineers are working hard to fix the issue as soon as possible. We understand that you have emails to deliver and an apology will not mean much right now. But we wanted you to know that we are 100% focused on fixing the issue and ensuring this doesn’t happen in the future. Thank you for your understanding, The MailerSend team
Components affected
MailerSend Email sending API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/25/2023 10:01AM

The incident was solved. You should no longer receive 401 errors when calling the API.

INVESTIGATING about 2 years ago - at 10/25/2023 10:01AM

We are experiencing a technical issue that might result in 401 errors while using the API. All of our engineers are working hard to fix the issue as soon as possible.

We understand that you have emails to deliver and an apology will not mean much right now. But we wanted you to know that we are 100% focused on fixing the issue and ensuring this doesn’t happen in the future.

Thank you for your understanding,
The MailerSend team

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