Outage in Mailprotector

AWS S3 outage causing Shield mail flow problem

Resolved Major
October 07, 2024 - Started 5 months ago - Lasted 33 minutes
Official incident page

Need to monitor Mailprotector outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mailprotector, and never miss an outage again.
Start Free Trial

Outage Details

Email delivery to Shield is impacted by an outage of Amazon Web Services' S3 storage service. The team will work with AWS to restore expected services as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/07/2024 08:29PM

AWS has confirmed the issue with S3 storage has been resolved.

MONITORING 5 months ago - at 10/07/2024 08:15PM

Per AWS, "Oct 07 1:06 PM PDT Between 12:27 PM and 12:52 PM PDT we experienced increased API error rates for PUT and GET requests to S3 in the US-EAST-2 Region. Other AWS Services that use PUT and GET S3 APIs were also affected. The error rates have recovered, and we continue to investigate root cause."

The service is restored, and Shield mail delivery performance resumes the expected performance. Depending on when the email was sent, some mail delivery delays may occur.

IDENTIFIED 5 months ago - at 10/07/2024 07:56PM

Email delivery to Shield is impacted by an outage of Amazon Web Services' S3 storage service. The team will work with AWS to restore expected services as quickly as possible.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3767 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook