Outage in Mailprotector
Bracket encryption from CloudFilter
Resolved Minor
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Outage Details
Components affected
Mailprotector Bracket Encrypted EmailLatest Updates ( sorted recent to last )
We have confirmed the TLS connections between the affected CloudFilter outbound gateway servers and Bracket have been working as expected.
The TLS connection issue from CloudFilter's outbound gateway to Bracket is fixed, and we are monitoring the logs to ensure resolution. Bracket encryption from CloudFilter-protected accounts is operating as expected.
The issue has been identified, and the team is working on implementing the fix.
Some attempts to send Bracket encrypted emails from CloudFilter-protected accounts are failing due to a TLS error. We are investigating the issue. Sending Bracket emails directly from https://bracket.email or Shield is working as expected.
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