Outage in Mailprotector
Inbound email delivery delay
Resolved MinorIncident Report
We have received reports of delayed email delivery from CloudFilter and are investigating the situation.
Components affected
Mailprotector CloudFilter and SafeSend Email SecurityNeed to monitor Mailprotector outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/04/2025 11:44PM
Inbound mail flow from CloudFilter is operating as expected.
MONITORING
8 months ago - at 03/04/2025 06:00PM
The database issue has been resolved. Inbound mail delivery should soon return to expected performance. We are continuing to monitor the performance.
IDENTIFIED
8 months ago - at 03/04/2025 05:46PM
The team has identified an issue with a database and is working to resolve it.
INVESTIGATING
8 months ago - at 03/04/2025 05:40PM
We have received reports of delayed email delivery from CloudFilter and are investigating the situation.
Latest Mailprotector outages
Radar tests failng to complete - 3 days ago
CloudMail client connections timing out - 4 days ago
Quarantined emails queued due to AWS issue - 11 days ago
Access to CloudMail mailboxes interrupted - about 1 month ago
Inbound email delivery delay - about 2 months ago
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