Email flow performance

Email delivery and API activity are operating as expected.

The team has resolved email delivery performance, and inbound messages have been arriving as expected since about 1:00 PM ET.

However, the issue is still monitored as API-related actions (sender training, message moves, etc.) and logs catch up. Please be aware that emails may sit in a folder a little longer than expected, and Spotlight logs may display an incorrect email location while the database catches up on activity. We expect the issue to be resolved entirely this evening.

The issue has been isolated, and resources are being reallocated to empty the email delivery queue as quickly as possible.

We are investigating an issue causing email delivery performance.