Outage in Mailprotector
Unable to send or receive email with Google Workspace intermittently
Resolved MinorIncident Report
Summary AI Generated
Mailprotector's CloudFilter and SafeSend Email Security services experienced intermittent failures when sending emails from Google Workspace accounts, along with delays in inbound email delivery due to an issue on Google's side. The incident affected email routing for Google Workspace users and lasted 4.9 hours. The issue was resolved after Google addressed their underlying problem.
We have been made aware that emails sent from Google Workspace accounts via CloudFilter/SafeSend are failing intermittently. There may also be delays in delivering inbound email due to an issue Google is experiencing.
If you have a domain affected by this incident, we recommend temporarily disabling the outbound mail routes for Gmail.
You may check the status of Google's incident at https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true
Components affected
Mailprotector CloudFilter and SafeSend Email SecurityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/08/2026 11:01PM
This incident has been resolved.
MONITORING
7 days ago - at 04/08/2026 06:07PM
We have been made aware that emails sent from Google Workspace accounts via CloudFilter/SafeSend are failing intermittently. There may also be delays in delivering inbound email due to an issue Google is experiencing.
If you have a domain affected by this incident, we recommend temporarily disabling the outbound mail routes for Gmail.
You may check the status of Google's incident at https://support.cloud.google.com/portal/system-status?product=WORKSPACE&cssp=true
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