Outage in Mailprotector
CloudMail client connections timing out
Resolved MajorIncident Report
We are investigating errors connecting to CloudMail via webmail and email clients.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/27/2025 06:01PM
This incident has been resolved.
MONITORING
4 days ago - at 10/27/2025 02:47PM
Connections to CloudMail are operating as expected. We will continue to monitor the status.
INVESTIGATING
4 days ago - at 10/27/2025 02:08PM
We are investigating errors connecting to CloudMail via webmail and email clients.
Latest Mailprotector outages
Radar tests failng to complete - 2 days ago
Quarantined emails queued due to AWS issue - 11 days ago
Access to CloudMail mailboxes interrupted - 30 days ago
Inbound email delivery delay - about 2 months ago
Email flow performance - 2 months ago
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