Outage in Mambu

MPO sandbox - issues

Resolved Major
January 20, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Mambu is aware of a situation affecting the MPO sandbox environment, resulting in reduced availability. Users may experience issues with accessing MPO. Our teams are actively investigating the root cause, and we will provide an update as soon as more information becomes available. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/21/2025 01:40PM

Mambu has determined that the fix was effective and full functionality has been restored. We apologize for the inconvenience and will take the appropriate actions to prevent future incidents of this nature. As always, if you have any questions or concerns, feel free to contact us via the usual support channels.

INVESTIGATING 3 months ago - at 01/20/2025 12:51AM

Mambu has applied a fix and is closely monitoring its effectiveness. The MPO sandbox environment is currently stable; however, the team is continuing to investigate the issue. Please contact us via the usual support channels if you experience any further issues. We will update you once we have determined that the situation is fully resolved.

INVESTIGATING 3 months ago - at 01/20/2025 12:26AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/20/2025 12:25AM

Mambu is aware of a situation affecting the MPO sandbox environment, resulting in reduced availability. Users may experience issues with accessing MPO. Our teams are actively investigating the root cause, and we will provide an update as soon as more information becomes available. Thank you for your patience and understanding.

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