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ManageEngine Outage History

Every past ManageEngine outage tracked by IsDown, with detection times, duration, and resolution details.

There were 101 ManageEngine outages since February 2023. The 25 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 10, 2026

May 2026: Component "Mobile Device Management (Endpoint Central Cloud)" and a few other components are Down

Detected May 10, 2026 6:01 PM EDT · Resolved May 10, 2026 6:10 PM EDT · Duration 9 minutes

ManageEngine's Mobile Device Management (Endpoint Central Cloud) component and several other components experienced a major outage. The service disruption lasted for 9 minutes before being resolved. No specific details about the cause or resolution method were provided in the incident report.

Minor May 4, 2026

May 2026: Performance Degradation – Investigation in Progress

Detected May 4, 2026 11:00 AM EDT · Resolved May 4, 2026 1:40 PM EDT · Duration about 3 hours

ManageEngine experienced database server slowness that caused performance degradation and application slowness for a subset of customers over 2.7 hours. Users reported freezing issues, inability to assign tickets to technicians, and complete service outages in some regions. The engineering team investigated and mitigated the database performance issue to restore normal service.

Major March 28, 2026

March 2026: Component "Identity360" and a few other components are Down

Detected Mar 28, 2026 8:55 AM EDT · Resolved Mar 28, 2026 9:18 AM EDT · Duration 23 minutes

ManageEngine experienced a major service outage affecting multiple cloud components including Analytics Plus Cloud, Custom ServiceDesk Plus Cloud, Log360 Cloud, AlarmsOne, and Patch Manager Plus Cloud. Users reported being unable to access services, with pages timing out and becoming unreachable. The incident was resolved after 23 minutes of downtime.