Outage in Manatal
Temporary Issue with Sourcing Hub
Resolved Minor
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Outage Details
We are currently experiencing intermittent loading issues on Sourcing Hub for a subset of customers. Affected users may see a “Sourcing Hub Temporarily Unavailable” screen when accessing Sourcing Hub. The issue is linked to a dependency on an external service and our engineering team is actively working with our service provider to diagnose the root cause and testing fixes in staging. We’ll provide updates here every 15 minutes until the issue is resolved.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/05/2025 12:00PM
Our Engineering Team & customer teams have confirmed the resolution of the issue.
IDENTIFIED
10 days ago - at 09/05/2025 11:55AM
Our service provider identified the root cause and is implementing a fix.The Sourcing Hub is accessible again. Our team is monitoring the full resolution of the issue.
INVESTIGATING
10 days ago - at 09/05/2025 11:22AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 11:04AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 10:44AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 10:21AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 09:58AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 09:39AM
Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.
INVESTIGATING
10 days ago - at 09/05/2025 09:27AM
We are currently experiencing intermittent loading issues on Sourcing Hub for a subset of customers. Affected users may see a “Sourcing Hub Temporarily Unavailable” screen when accessing Sourcing Hub. The issue is linked to a dependency on an external service and our engineering team is actively working with our service provider to diagnose the root cause and testing fixes in staging. We’ll provide updates here every 15 minutes until the issue is resolved.
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Degradation of performance of the Manatal application - almost 2 years ago
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