Temporary issue with our Job Board Connect feature where some candidates are created as "No Name" candidates.

We have identified the root cause of this incident: Indeed recently changed the format of their email notifications for some customers. As a result, candidate application emails are no longer sent in the same format.

This issue only affects clients using Job Board Connect to source candidates from Indeed (https://support.manatal.com/docs/publish-your-job-opening-in-job-boards#how-to-receive-applications-from-indeed). This is because job applications may not be created properly for all use cases. We strongly recommend Posting Jobs on Indeed (https://support.manatal.com/docs/posting-jobs-on-indeed) directly using our integration instead.

We are closing this alert. If you have any questions or concerns, please reach out to us.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is continuing to investigate the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team is investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

We are currently experiencing an issue with our Job Board Connect feature where some candidates are created as "No Name" candidates and they don't have resumes attached. We are investigating this issue to identify the root cause. We will post an update here within 30 minutes.