Outage in Mangopay
[PRODUCTION] Incident on 17 & 19th January Ideal/Sofort/Giropay refunds
Resolved MaintenanceIncident Report
Following a technical issue with our PSP and Bank partner, the files which contains the refund transaction created on the 17 and 19th January was not processed.
MOP concerned :
-Ideal
-Sofort
-Giropay
We are doing our best to restore the situation as soon as possible, thank you for your understanding
Components affected
Mangopay PSP brickLatest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/06/2023 09:15AM
This incident has been resolved and the 17 and 19th January refund files were reprocessed
IDENTIFIED
about 3 years ago - at 01/25/2023 02:07PM
Following a technical issue with our PSP and Bank partner, the files which contains the refund transaction created on the 17 and 19th January was not processed.
MOP concerned :
-Ideal
-Sofort
-Giropay
We are doing our best to restore the situation as soon as possible, thank you for your understanding
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