Outage in Mangopay

[Production] - Disturbance on 3DS transactions

Resolved Minor
February 06, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

You may experience "Authentification verification failed" on 3DS transactions since 03:51 PM CET. Issuing bank : BNPP Investigations are ongoing on our PSP side, we will keep you informed.
Components affected
Mangopay 3DSecure brick
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2023 09:32PM

The incident has been resolved since 06:10pm CET
Cause : Issue in our bank partner (BNPP)

INVESTIGATING almost 2 years ago - at 02/06/2023 04:22PM

You may experience "Authentification verification failed" on 3DS transactions since 03:51 PM CET.

Issuing bank : BNPP

Investigations are ongoing on our PSP side, we will keep you informed.

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