Outage in Mangopay
[PRODUCTION] Desynchronization on Sofort payment (PSP brick)
Resolved Minor
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Outage Details
You may have been debited for a failed payment, with SOFORT as a mean of payment, processed between the 27th and 29th of November.
These disturbances are due to an issue with our PSP component.
• Who is affected: Anyone in a PRODUCTION environment.
• Payment types affected: SOFORT
The issue has been identified, and we are doing our best to refund those transactions as soon as possible, we will keep you informed.
Components affected
Mangopay PSP brickLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/08/2024 02:24PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 12/07/2023 01:25PM
You may have been debited for a failed payment, with SOFORT as a mean of payment, processed between the 27th and 29th of November.
These disturbances are due to an issue with our PSP component.
• Who is affected: Anyone in a PRODUCTION environment.
• Payment types affected: SOFORT
The issue has been identified, and we are doing our best to refund those transactions as soon as possible, we will keep you informed.
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