Outage in Mangopay
[PRODUCTION] Delays on Sofort refund on 28/09 and 28/11 (Bank partners)
Resolved Minor
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Outage Details
Components affected
Mangopay PSP brickLatest Updates ( sorted recent to last )
This incident has been resolved. All pending refunds have been successfully processed.
You may experience delays to receive your SOFORT refund, processed on 28.09 and 29.11.
These are due to an issue with our bank partners.
• Who is affected: Anyone on the PRODUCTION environment.
• Payment types affected: SOFORT
Investigations are ongoing on our bank partners side. We are doing our best to process the pending refund as soon as possible, we will keep you informed.
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