Outage in Mangopay

[PRODUCTION ALERT] Payment Processing Disturbance

Resolved Minor
March 10, 2024 - Started 12 months ago - Lasted 2 days
Official incident page

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Outage Details

We have identified an issue external to our platform that has resulted in increased timeouts and error rates for transactions processed through PayLine, starting at 22:05 CEST
Components affected
Mangopay External incident
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 03/13/2024 08:19AM

This incident has been resolved.

IDENTIFIED 12 months ago - at 03/12/2024 10:47AM

We are currently collaborating with our payment partner to address the issue. Further updates will be provided once the fix has been implemented.

IDENTIFIED 12 months ago - at 03/11/2024 09:19AM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 03/10/2024 10:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 03/10/2024 10:02PM

We have identified an issue external to our platform that has resulted in increased timeouts and error rates for transactions processed through PayLine, starting at 22:05 CEST

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