Quality of Service Disruption Alert - Login to Marketing Cloud

Our Engineering Team has confirmed that access to Marketing Cloud has been fully restored.

Thank you for your patience as we worked through this.

A Post Mortem of this incident will be posted within 2 business days.

If you continue to experience issues, please submit a ticket with our Support Team via the contact form.

Subsequent investigation has revealed that the incident reported at 2:39PM Eastern Time Zone is caused by a failure to connect with the service used to authenticate users.

Our Engineering Team is working on a solution to re-establish connection with that service.

We apologize for the impact to your business. Maropost strives to provide maximum uptime and availability of our service platform.

Thank you for your patience as we work to resolve this issue.

At 2:39PM Eastern Time Zone, we became aware of a service disruption affecting all clients.

Our Engineering Team is currently assessing the impact. We will post a status update as quickly as possible.

We apologize for the impact to your business. Thank you for your patience as we work to resolve this issue.