Outage in Maropost
CDP – All Contacts Tab Not Showing Contact Data
Resolved MinorIncident Report
Summary AI Generated
Maropost's CDP platform experienced a minor incident lasting approximately 1.6 hours in which contact data failed to display in the All Contacts tab, affecting the Application and API Server. Engineers identified the cause, implemented a fix, and monitored the platform before confirming full restoration to baseline health. All systems are now fully operational, with a post-mortem to follow within 2 business days.
We are currently investigating an issue where contact data is not being displayed in the All Contacts tab within CDP. Our team is actively working to identify the cause and restore the affected functionality.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 09/15/2026 08:06PM
Our Engineering Team has confirmed that system health has been fully restored to baseline levels.
All systems are now fully operational for all clients. Thank you for your patience and understanding while we worked to resolve this issue.
A post-mortem for this incident will be published within **2 business days**.
MONITORING
about 22 hours ago - at 09/15/2026 07:46PM
Our Engineering Team has successfully implemented the solution to restore the "CDP – All Contacts" tab. We are continuing to monitor system health to ensure that all aspects of our platform are fully operational.
We apologize for the inconvenience, and will post an update as soon as we've confirmed the issue is fully resolved.
INVESTIGATING
about 23 hours ago - at 09/15/2026 06:31PM
We are currently investigating an issue where contact data is not being displayed in the All Contacts tab within CDP. Our team is actively working to identify the cause and restore the affected functionality.
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